Our qualified technicians are available 24/7 for any basement flooding incidents. Call 1-888-443-3110 now to talk to us. With our FREE no obligation estimates you have nothing to lose.

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The Restoration Local
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Home Damage

If your home has damage caused by water, fire or mold it is time to act. Postponing could cause more damage to your home and poses a health risk to you and your family.

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Home emergencies don't happen on your time table. By calling day or night you are connected with a technician who can answer your questions and take care of your needs.

1-888-443-3110

30 Minute Response

We take home damage very seriously which is why we have a 30-minute response time. We will be at your home in less than 30 minutes to assess the situation.

FREE ESTIMATE

Once we make it to your home our technicians will assess the home damage and provide a FREE no obligation estimate for you to review.

LIKE NEW RESTORATION

Our technicians are certified, licensed and insured professionals and will work with your insurance company. Our customers are our #1 priority.

Flooded Basement Cleanup & Restoration

A flooded basement however common in households can be devastating and destructive to homeowners. This devastation is compounded as many homeowners finish their basements resulting in more damage when water enters the basement. Having water in your basement no matter the amount is very serious as even the smallest amount of water not properly removed and dried can cause further damage to property an leave  mold which can be toxic to the air you breath.

Restoration Local provides only the best in basement flood cleanup. Our certified and trained technicians with years of experience have all the needed expertise and equipment to fully remove any water in your basement. By doing so we remove any chance of further damage or mold to appear. Call Now For A FREE Estimate!

The Restoration Local Way

  • FREE Estimates!
  • Available 24/7
  • 30 Minute Rapid Response
  • Fully Licensed & Insured Professionals
  • We Work With Your Insurance Company

 

Common Causes of Basement Flooding

  1. Sump Pump Failure
  2. Plumbing Leaks
  3. Leaking Windows
  4. Foundation Leaks
  5. Poor Drainage
  6. Sewer Backup

 

Steps To Removing Water In Basement

Below are a few important steps to take if you find that you are in need of flooded basement cleanup. Please note that we recommend you hire a qualified water damage company to remove the water as doing it yourself can be dangerous.

  1. Don’t Step Into Or Touch The Standing Water: This is even more the case in finished basements as you could get electrocuted if the water get’s in contact with any electricity.
  2. Stop The Source Of The Water: If you can, stop the flow of water into your basement. Depending on the cause this can be done by shutting off the main water to home.
  3. Quickly Call a Reputable Water Damage Company: With a flooded basement time is of the essence. Water causes a lot of damage when left unattended and gets exponentially worse as time passes. This is why we offer a quick 30 minute response time to ensure we are on site to remove the water as quickly as possible. If you choose a great restoration company than this is all you need to do as they will work with your insurance company and help you along the path of recovering your lost property. They do this by first:
    1. Remove the water both quickly and efficiently
    2. Dehumidify your basement thus removing all moisture in the air to help fully dry your basement
    3. Treat the effective areas so mold won’t grow and restore it back to like new status.

 

Prevent Future Floods in Your Basement

  1. Address Drainage Issues
  2. Fill Foundation Cracks
  3. Seal the Basement
  4. Invest in a Quality Sump Pump
  5. Install Window Covers

If your basement flooded once, there is a good chance that it will flood again. Cleaning up after a flood can be an incredible and costly undertaking, and this is likely an experience that you want to avoid dealing with in the future. With this in mind, you can take steps to prevent future floods. Common steps include sealing your basement, installing a sump pump with a backup generator, adding covers to window wells, installing gutters, grading the ground away from the home and more.

A flooded basement may be easy to overlook for some who rarely use their basement, but the reality is that it can be devastating for the home’s condition and value. Ideally, water extraction will begin at the first sign of a flood, and you will continue to walk through these steps to fully clean up after the flood. If you feel that the work is beyond your abilities, hire a professional to assist with the process.

Basement water damage can be cleaned up and dealt with in one to two days. If the task looks as if it is too much for you then call a professional company and they will take care of everything for you. Whichever way you go make sure your basement doesn’t stay wet and dirty  that will be a death-trap beneath your home. Clean out the bacteria and prevent mold and other germs from growing. Clean your wet or flooded basement immediately.

Who to call if your basement floods

Before & After

Before Restoration Local
After Restoration Local

 

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Flooded Basement
Customer Testimonials

  • My townhouse water meter was broken and 38 gallon water ran into my basement and my neighbor's basement. Mold grew in next couple of days after removed damaged carpet from my basement and neighbor's basement. The adjuster, went thru inspection with me for both basements and showed me all mold spots and told me how the mold remediation would be conducted. The work started the same day after I hired the company. Mold remediation job took two days and they took away all equipment right after the job done.

    Qi Y

  • They exceed all expectations and go above and beyond to make sure customers are completely satisfied. This is the only choice you need to make for a construction company

    Brad A

  • The technician re-constructed our water damaged house (an entire first floor) from buckled hardwood, spongey carpets and wet drywall back to where it was pre-damage. They are a company that dots their i's and crosses their t's, and stays on top of all the subspecialties required for these projects to be successful. Would highly recommend them!

    Brian A

  • The technician and his team are professional, courteous, and fast! We were very pleased with their work and we'd recommend them to everyone we know.

    Daniel M

  • For needing a restoration company this would be your best choice! You wont be disappointed in their work.

    Jodi P

  • We had a sump pump failure in our basement. They worked with our insurance company keeping the costs under our cap and did great work.

    Jonboy F

  • The technician did work for my sister, and they were very helpful. She had a fire loss and they were out to her home the very next day. The technician and his employees were on time each day, very courteous and helpful in a time of need. I highly recommend!

    Thelma J

  • The technician was a lifesaver to me when my dishwasher line leaked and my kitchen floor was destroyed by water damage. They were at my house immediately and were very professional.

    Amber B

  • Efficient and excellent personnel and service. I recommend them highly.

    Ervin R

  • This company was awesome to work with. Their customer service is awesome. The workers came in and got started right away and were done in no time. I would definitely use them again.

    Mary C

  • The Technicians were here 45 minutes after my phone call, they were all well informed and polite. Never had a company treat our home with such care. Great job guys !!!

    Jose M

  • High quality customer service, workmanship and products. Office staff, restoration crews and intallers were all very professional, friendly, prompt and thorough.

    Lissa C

  • I had a water loss to my home back in October 2015. My Master bathroom, master bedroom, and walk-in closet were affected. It was a total disaster! I was so worried about which company to go with to help get my house and family back to normal! This was our first experience with any type of significant damage to our home. I could not believe how quick, they all were to respond to our families misfortune. They graciously worked around our busy schedule, and were very knowledgable of the work they performed. I have never been so satisfied with a business!!! They did a FANTASTIC JOB restoring my house back to normal! It is better now than it was before the water loss. I LOVE MY NEW FLOORS!!!!!!! Truly God Sent!!!

    Jessica S

  • Our house got flooded and as soon as my husband gave them a call, they were quick to have people over and start drying up our house before we got any damages.Their employees had great people skills and ensured us everything will be taken care of and we didnt have to worry about a thing. The guy that installed our ceramic floors after they did a great job drying up our house and cleaning everything up, did a fantastic job and our floors are gorgeous! I loved the fantastic customer service they have provided from the beginning to the end, and then some! we are definitely going to gro through them again with anything we need done with our house.

    Joanne D

  • We have had many emergency floods at rentals properties we manage and they were just a phone call away and responded in more than a timely matter. Because the water extraction and flooring are right there together, we already had the flooring picked out and it was also installed immediately after the water was extracted.

    Drew B

  • I am a property manager here in Fayetteville and we have used this company in most of our OMG cases where the pipes burst and we have water coming out of the walls of a home. They get out to the home very quickly once notified and are very professional! They also work well with the insurance companies and are great at taking care of all aspects of the repairs needed.

    Haley K

  • My experience with all the employees, from first contact to the very last one, was friendly, meticulous, professional, thorough and respectful of a family's needs and feelings in an unexpected and pricey basement water problem. They knew that we were overwhelmed at the scope of demolition work needed to prep for further foundation work and they patiently talked us through all the work they would do for us in the project in the basement.

    Bibianne Y

  • I had a major flood when I was on vacation. The damage to the house and personal property was extensive. The technician took care of all repairs, dealings with the insurance company and moving personal property to and from storage. Any problems were discussed and resolved.

    Doug M

  • Broadco took over all of the repair work and all of the stress of dealing with the insurance company processing a complicated loss claim. Their main goal is getting your property back to the pre-loss condition not what the insurance company feels the repairs are worth.

    Ryan M

  • Responsive, professional, friendly...understand unexpected home damage is more than studs and drywall and is sensitive to the emotions of losing family items.

    Matt C

  • Thank you for doing such amazing work in my home. You said what you were going to do and had it done. You were easy to work with and the whole team was excellent! I will refer you to everyone I know. Keep up the good work!

    Sabrina J

  • His team of professional workers turned a flooded kitchen disaster into a showcase kitchen. They were all pleasant to work with, experts at their work in putting new cabinets and flooring in an old and uneven house and made it awesome. I would highly recommend this company to anyone needing an experienced, professional, and very reasonable priced contractors.

    Jane T

  • Came late on a Friday night and working into the early morning hours until the water was removed. The guys were very pleasant and helpful.

    Matt C

  • We had a busted water main that flooded our downstairs. The technician came in, evaluated the situation, got the appropriate equipment in place, and before we knew it, we had a dry family room. His knowledge was impressive, and his willingness to help was such a blessing!

    Monica W

  • David performed a mold inspection for us. He was on time, very professional, and spent a lot of time to do a thorough inspection for free. Although he did not find any trace of mold, he gave us tips to prevent having a mold problem in the future.

    Mehdi B

  • Highly competent, very efficient, well-organized, well-managed, and so friendly.These guys do it all. I would like to recommend your services to all....Thank you

    Anson B

  • Super responsive, and very helpful during a stressful, not-fun situation. His crew did a great job with the clean-up. Highly recommend!

    Chis A

  • In April 2015 we had a leak in a bulkhead from the roof into our 16th floor condominium unit. The roof was not maintained properly and deteriorated to the point where the upper membrane cracked leaving massive areas of the insulation soaked with water. Despite it being their responsibility, the condominium association refused to act quickly to repair and stop the water leaks. From April through August the water dripped. On several occasions, the association tried to open the bulkhead without taking proper steps to provide for mold controls and containment . We calledthis technician who immediately stepped in, notified the association if proper procedures of the requirements for mold containment protocol, and despite the association refusing to pay, he both saved us from having our entire home contaminated and did an excellent job of containing, removing and treating the mold. I highly recommend him

    Eddie T

  • They went over the areas multiple times to ensure all of the areas were clean of all residual molds. VERY difficult job- well done! Very friendly group, very professional. Absolutely recommend.

    Nathan S

  • I HIGHLY recommend this company for any vent, water, mold, etc. issues. They were on time, stayed within quote budget, and even went the extra mile to solve problems that were not predicted. PLEASE PLEASE PLEASE Utilize this wonderful company for any of your household issues 🙂

    Rebecca C

  • I HIGHLY recommend this company for any vent, water, mold, etc. issues. They were on time, stayed within quote budget, and even went the extra mile to solve problems that were not predicted. PLEASE PLEASE PLEASE Utilize this wonderful company for any of your household issues 🙂

    Rebecca C

  • We had molded, damaged walls and ceiling and they fixed it timely and professionally. Hard working group who were reliable, cleanly, and trustworthy. They were very flexible and worked around our schedule too. Highly recommended.

    Elizabeth P

  • I called on a Saturday morning with a flood. They came out, ripped up my carpet and dried my whole basement. They also worked directly with the insurance which made it very easy for me. The thing I liked the most was that they did everything from start to finish, so we only had to deal with them for carpet / walls / paint etc. I recommend highly

    Kyle P

  • Solved our problem immediately! When floods happen we all panic. I called as soon as I saw the wet carpet in my finished basement. Water was leaking from my a/c and I had a large area of carpet and padding that needed to be dried and changed before it got any worse. They removed the wet padding, then dried the carpet and replaced the padding. They even had to cut away the carpet from a doorway area and they re-laid the carpet perfectly as if nothing had ever happened. Friendly, efficient workers and great service.

    Dale B

  • He made sure everything was ordered and installed in a timely manner. He also made sure the work was being done correctly by his employees by stopping by multiple times throughout. Great service and great people

    Nirav S

  • My fiance and I had overnight flooding from Andrea on June 7th to June 8th. Called in the middle of the night and they responded immediately. The job was done efficiently, effectively, and with the utmost courtesy. We hope to not have any more flooding, but if we do, Ace will be the first company we call!

    Rober P

  • The technician and his crew were exactly what we needed after realizing the second floor windows were leaking into the first floor after a major storm. He is a pro and knew exactly how to solve the moisture problem before mold could take hold. He worked with our insurance and made the entire process as smooth as possible. He also took the time to patiently answer all of our questions and always made us feel like a priority.

    David B

  • This company is awesome! Great service from start to finish- very professional manager & crew. Respond time was exceptional. If you find yourself in need of restoration I highly recommend contacting Richard, Daniel & Malik for assistance.

    Lesa H

  • The Technician took prompt action when I needed help. I am really appreciate his efficiency and putting a team together within less than an hour. He was very professional, polite, always on time.

    Lei M

  • I usually don't write reviews, but I had to write a review after the wonderful service I had. The gentleman was very sweet and explained everything he was going to do. That made me feel very comfortable because he was extremely attentive. The service they provide is phenomenal too!

    Fernanda F

  • The Technician was very professional, on time, polite, and they went above and beyond to make sure I was a satisfied customer. They provided me with a free estimate, and scheduled services for the very next day. Work was done in a very timely manner, very professionally, and they left everything very clean and organized. My home no longer smells like mold.

    Erica R

  • The technician explained all details of the job to me thoroughly. I annoyingly had a million questions and he answered them without the notion that my OCD was taking over the conversation. He and the team were nothing but great! Highly recommended and I'll be referring them to anyone I know that needs services of this kind.

    Kim S

  • Unfortunately a pipe was broken in one of the bathrooms and caused a disaster. The guys were very friendly, quick and neat to work, achieving a very good result. Thank you very much! I definitely recommend this company

    Sonia L

  • Fantastic experience... I was having sinus headaches and infections for the longest time. I was also starting to get vertigo and was convinced that it had to be related to maybe presence of mold in my house, maybe in the attic or the basement. The technician checked the entire house and told me there was no mold but (60percent) very high humidity levels . He installed an industrial size dehumidifier for 3 days and explained that it is essential to keep temperatures low during the summer in order to avoid the high humidity and eventual formation of mold. I then looked on the internet and found resent research linking high home humidity to respiratory illnesses such as sinus infections and vertigo.

    Luisa D

  • The technician was very prompt, and I was very pleased with their workers. They were all very knowledgeable and great people to work with in every way. I am satisfied with their work and i would recommend them to anyone.

    Marco G

  • We had water damage in our basement and we contacted this company for a mold remediation job. They were great, professional, told me what they were doing and did it, cleaned up before they left and did a great job. They even came back to make sure the mold and humidity were gone. I am very satisfied with the job and I would definitely recommend them.

    Maria A

  • Our roof was leaking, we called a technician and they sent someone before the rain stopped. The roof was patched and remained this way until we had the entire roof replaced.

    William A

  • The Technician came out in the middle of the night and extracted our basement. They handled all the communication with our insurance company and were very professional.

    Jonathan F

  • We had a lot of damage during the 2015 ice dams. The technician really knows his stuff - and can really work with you and the insurance companies (which is always so difficult). He has a great bunch of guys and whenever any of them were at the house working, they did excellent work. It's been a trying year to get all the repairs done and to get reimbursed by insurance. Thank goodness we had the whole team to work with and help us through the whole process.

    Nanci M

  • A piped burst at my mother's house and when the fire trucks got there her house had plenty of water that had soaked her carpets and ran down through the ceiling to the basement. Her home was a wreck. I called and without 2 hours they were on the scene. They assessed the situation and began soaking up the water. They brought in fans, heaters, and everything to dry up the carpet, ceiling and floors. They left equipment to complete the drying process so there would not be any mold. They did an awesome job and I hope I never need them again, but for sure they are the ones I would call. Will recommend to all my family and friends.

    Adwin A

  • I felt they really had my best interest at heart both with the water damage and the insurance claim. They went out of their way to make sure I understood the process and got everything from my insurance carrier. Hopefully I won't have water damage again, but I would call these guys back right away, and would recommend them to everyone

    Tony D

  • Everything from start to finish was taken care of and done as they said. Once the repairs were started, they were always here when promised and did a wonderful job! I absolutely recommend them to anyone finding themselves in a situation where their services are needed. This was a first for me and they made it much easier with all their help. Thanks so much for everything.

    cindy B

  • Great guys, great work. They even helped to make sure my insurance paid for everything they should have. This was my first water damage claim and even though the house was in chaos for a few days, everything got dried out and replaced... Even got new carpet for the downstairs. Very happy with the work they did.

    Hotrod W

  • These guys are the pros. Unfortunately I have had the need for this service twice in the last couple of years. They explained in English what they were doing and why and things went smoothly with their drying and with the insurance claim. I am a very happy customer.

    Figurative P

  • I had a great experience with this company. They came and explained what they would do. What I would need to do and worked with my insurance company give them a try for your flood from water pipes or fire etc.

    Carolyn M

  • These guys know what they are doing, and do it well. When it comes to assessing damage and working with the adjuster, years of experience really pays off.

    Ed C

  • In a stressful situation, its good to know that a family owned business is around to help. The owner is reliable and amazingly patient, which is not always the case

    John H

  • They went up and above what they needed to do because they wanted to give extra to make sure I was happy. They are extremely easy to work with and all of their help they brought in were incredible. All great workers and very personable. I would highly recommend them!

    Rick P

  • Fast, professional, knowledgeable. The technician is one of the most thorough restoration experts on the island, and worked with me to restore the damage in my home exactly to my liking.

    Anthony C

  • The technician is very knowledgable and the job was done on time and the work looks great! All mold was removed and he even took the time to educate me a bit on what type of mold and what was required to eliminate the problem.

    Sam F

  • Fast, reliable, friendly, and hardworking! The flooding started at 7pm on a Saturday and they were there within the hour. On top of all the fans and dehumidifiers they brought a back up sump pump to help keep our floors dry. They checked in daily and rolled out the "paper" carpet when they were working on the floors to keep things clean. I have a child and dog and they were extremely careful with their restoration process (ex. blocking off the area with plastic walls). They took charge in dealing with the insurance company via phone and in person when they came to estimate the damage. They also called and prepped the flooring company before we arrived to shop. Overall a great experience that I hope we don't have to deal with again 😉

    Anna J

  • I have had many do work for me over the past 16 military years and three houses that I have owned, but this by far is the BEST COMPANY I have ever had do work for me. My AC unit flooded the garage, laundry room and my daughter's bedroom. These guys were the most professional people I have ever seen. The work was of the highest quality and was done very quickly and professionally. They got rid of the water. They did drywall removal and installation. They also remove carpet and laid tile There was no headaches at all and the pricing was the best in the market.

    Rob L

  • My house flooded recently. My son's bedroom, the kitchen, and the bathroom were flooded and water-damaged. The technician came and they removed all the water, and they repaired all the damage. They did it quickly and professionally.

    Anthea B

  • One of our pipes broke in our bathroom and water flooded most of my bedroom, which is all carpet so trying to try it out was impossible. I was kind of freaking out when it was happening but the technician totally saved the day! Highly recommend these guys

    Michael B

  • The technician came to my house did a fantastic job restoring my entire house due to a flood. Very polite help me out from the beginning to the end of the Job I will definitely recommend

    Francisco K

  • They're very personable and know what they're talking about. They'll even work with your insurance and give up front pricing over the phone.

    Lyndsey E

  • In April 2015 we had a leak in a bulkhead from the roof into our 16th floor condominium unit. The roof was not maintained properly and deteriorated to the point where the upper membrane cracked leaving massive areas of the insulation soaked with water. Despite it being their responsibility, the condominium association refused to act quickly to repair and stop the water leaks. From April through August the water dripped. On several occasions, the association tried to open the bulkhead without taking proper steps to provide for mold controls and containment . We calledthis technician who immediately stepped in, notified the association if proper procedures of the requirements for mold containment protocol, and despite the association refusing to pay, he both saved us from having our entire home contaminated and did an excellent job of containing, removing and treating the mold. I highly recommend him

    Eddie T

  • These guys have helped me out several times when my bedroom add-on flooded. They were fast, considerate and took the time to explain everything and how to prevent a serious mold problem after my Sheetrock was soaked. Highly recommended.

    Roderick H

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